Brick and Mortar Tips for Online Stores: Part 1
In this series, we will be examining the ways in which retail stores can help us to better optimize online stores. For those of you who already have a brick and mortar, these tips might seem familiar and will be easily implemented. Those who don’t have a storefront might have some trouble with a few concepts, but will ultimately see the value in applying these processes to online marketplaces.
First, let’s talk about window space in retail. When you are at a shopping center or walking down a main street, looking at the shops, the first thing that you’re going to notice is the shop’s windows. These windows stand as a snippet of what the store has to offer. The color stories, the placement, the signage – all of these things are designed to peak your curiosity and get you to come inside. Some stores might even place signage out on the sidewalk or have a greeter, handing out coupons or fliers outside the front door.
In correlation to your web store, the front shop windows are your homepage or landing page. This is the first thing that a customer sees of your store and you have less than 10 seconds to impress them and get them to stay on your page.
Thinking of a retail space, shops are consistently redoing their windows to keep current and interesting. If you passed a store several times and the windows were the same, you probably wouldn’t go in because there wouldn’t be anything new or noteworthy. The same is true of your front/landing page. These need to be changed constantly to keep customers returning.
To recap, treat your landing page like storefront windows – change it up, keep it current and make it interesting to draw in traffic and keep customers coming back for more.